Shipping Policy

Effective Date: 10th September 2025

At RudrakshaMalas.com, we aim to deliver your orders quickly and securely. This Shipping Policy outlines how we handle order processing, delivery timelines, and shipping charges.

1. Serviceable Areas

We currently ship only within India.
Whatsapp us for International order @ +919873508055

2. Order Processing

All confirmed orders are usually processed and dispatched within 2 working days (excluding Sundays and public holidays).
Once shipped, you will receive a tracking number via SMS/email to monitor your order.

3. Delivery Timelines

Delivery usually takes 3–7 working days depending on your location and courier service availability.
Remote or rural areas may take longer.

4. Shipping Charges

Free shipping is available for all orders above ₹499.
For orders below ₹499, a standard shipping fee will be applied and displayed at checkout.

5. Courier Partners

We ship orders via trusted partners such as Shiprocket and their associated courier services.
Delivery timelines are estimates and may vary due to logistics issues, weather, or unforeseen events.

6. Delays & Non-Delivery

In case of unexpected delays, our support team will keep you informed.
If your order is undelivered due to incorrect/incomplete address details, re-delivery charges may apply.

7. Contact Us

For any queries related to shipping or delivery, please contact us at:

Skunk Online Retail
S-2/92 Old Mahavir Nagar, New Delhi – 110018
Phone: +91-9873508055
Email: info[at]rudrakshamalas.com